This area of our website has been tailored to provide our employees with the most up-to-date information and guidance relating to Company Policies & Procedures, Employee Expectations and information/guidance relevant to workplace requirements.

This section is maintained and updated regularly, however should you have a suggestion to something which may be beneficial to your fellow colleagues, please send these to Lee Copland (Training & Development) at for them to be considered and if necessary, added to this section.

Please Note: Content within the “Staff Links” area is subject to change without notice, therefore it is advised that you bookmark this and regularly check it for adaptions/changes/removals or additions.

All information listed in this section is strictly confidential and should only be shared amongst people employed by, or on behalf of Safe-Tay Security Services LTD.

You can navigate the staff area by clicking the + or – symbols to expand/collapse each section.

Those employed by Safe-Tay are representatives of our Company and our Clients whilst deployed – As such, your appearance should reflect our Principles and Values at all times.

You must report for work wearing appropriate attire:

  • Black Dress Trousers or Combat Trousers (Ripped Denim, sports wear, joggers, etc is not acceptable)
  • Black or White: Shirt/Blouse, Plain Polo Shirt/T-Shirt, Company Polo Shirt
    • (Football shirts and/or colours are strictly prohibited)
  • Plain black jumper/hoodie/fleece/cardigans (must be plain with no prints/logos)
  • Black Dress Shoes or Combat Boots (Trainers/Sports Footwear is not acceptable)

Ensure your uniform is kept clean and presentable

  • Ensure you maintain good personal hygiene (cleanliness and grooming of facial hair)

You are also required to wear any HI-VIS provided by the company or client which must be returned at the end of your deployment.

SIA Licenced Stewards must have their licence on display at all times as stipulated by the SIA Licensing Conditions.

The following outlines the Stewarding Discipline Requirements

  1. Stewards must present themselves for duty in appropriate attire.
  2. Any Steward who reports for duty under the influence of alcohol or drugs, or suffering from the after effects will not be deployed on the day in question, and will be dismissed.
  3. Any Steward in possession of a mobile telephone must ensure that the telephone is switched off throughout the period of deployment and not used.
  4. Stewards are not permitted to bring children into the stadium with them.
  5. Stewards are required to perform their duties as instructed by their Supervisor – Any Steward who refuses to do so will be dismissed.
  6. Stewards are advised that they, like our customers, are bound by the Ground Regulations and should be of acceptable behaviour/demeanour.  Stewards must be seen to be attentive at all times.  Stewards must not be seen to be smoking, eating or drinking whilst the Stadium is occupied by members of the public. 
  7. Corporate Stewards are not permitted to partake in hospitality.
  8. Stewards must ensure that their section or area of the Stadium is cleared of spectators, checked for damage/faults/lost property and secure before leaving at the conclusion of the event.

The Level 1 Introduction to Stewarding at Spectator Events is designed to give you a “head start” into understanding the responsibilities and requirements of Stewarding.

It is required by anyone working within a designated sporting ground.

It gives those working within a Designated Sporting Ground an understanding to the Safety Steward role ,its associated responsibilities and requirements supported and tailored to the needs and expectations of our company and our clients.

As a key part of our  commitment to our clients, this training is provided in-house by our Designated Trainer(s) and forms part of our ongoing training and development commitment to our staff.

This training is mandatory and is typically refreshed every 12 months.

Upon completion of a Level 1 Introduction to Stewarding at Spectator Events; staff are eligible to proceed forward onto an ITA Funded Highfield Level 2 Award in Understanding Stewarding at Spectator Events (RQF) through our Partner Agency Hawkhill Training Services.

To access the Instructions for the Induction, please go to Training – Inductions — Safe-Tay Security Services LTD
This page is password protected. You can request the password by sending an email to

In the event of a Stadium Evacuation being considered, the following message will be broadcast over the stadiums public announcement system (tannoy):

Would Safety Officer Eris please contact the control room  immediately” – (This message will typically be repeated twice)


On hearing this message, stewards should:

  1.  If positioned on an Entry turnstile, immediately cease access to the stadium by standing within the stile preventing
               public access.
  2. If position on an Exit Door or Fire Exit, immediately OPEN the door securing the door in a locked open position.
  3. If positioned within a Lower Tier stand, make your way immediately to track side facing the crowd.
  4. If positioned in an Upper Tier stand, make your way to the front of the upper tier by the exit stairs.

By ensuring that the above steps have been done, we are now in a position to, if needed evacuate the stadium.

Should the call be made to evacuate:
There will be a message broadcast over the stadiums public announcement system instructing the public to exit the stadium via their nearest available exit whilst following the instructions of Stewards and Police in a controlled manner. Stewards are then responsible for guiding the public out of the stadium through the appropriate exits, ensuring that the stadium stands are empty

No Need to Evacuate?
Should there be no need to evacuate the stadium, the following message will be broadcast: “Would all stewards please return to their duties”
Stewards should then return to normal duties, securing any open doors.


Should a pyrotechnic or flare be discovered during searching inform your supervisor or the police immediately (who ever is closest)

If a pyrotechnic or flare is set off within the ground, your primary responsibility is to keep the public away from the device.

ONLY appropriately trained staff, who have access to the correct PPE and storage should recover and remove them to safety.

Staff training on the “Safe Handling and Removal of Pyrotechnics and Flares” is available – Those interested in receiving this training should contact Lee Copland (Senior Team) by email to enquire:

Within a Designated Sporting Ground, two way radios (walkie talkies) are only permitted for use by designated Supervisors & Depute Supervisors. No other radio by any other person should be in use unless express permission is obtained from a senior.

Anybody found to be using a radio without good reason will be instructed to turn it off, or will have it stored securely until the conclusion of an event.

Those with Radios have a responsibility to ensure that:

  1. Their radio is in full working order.
  2. They are using a headset (earpiece) which is in full working order.
  3. They follow the clients protocols – callsigns if applicable.


As part of our continued commitment to our employee development, we welcome all our staff to complete the ACT Awareness & ACT Security Terrorism Modules.

The SIA developed the both of the ACT Training Modules in partnership with the National Counter Terrorism Security Office and the Centre for the Protection of National Infrastructure.

ACT Awareness & ACT Security is free, specialised training for front line security operatives and those that work within public space events.
The custom-built training provides up-to-date counter-terrorism knowledge to help operatives prepare for and respond to terrorist incidents whilst on duty.

Full details and how to access these courses can be found here:

These course will take around 1 hour 15 mins to complete and can be done in the comfort of your own homes.
Its flexible delivery will allow you to pause and save progress.